General FAQ

Frequently Asked Questions

  • 1. How secure is my account information at RoxoFX?

    We use industry-standard encryption and security protocols to protect your personal and financial information. Your data is also backed up regularly.

  • 2. What trading platforms and tools are available?

    We offer advanced trading platforms for desktop, web, and mobile with real-time data, charts, research tools, and customizable layouts.

  • 3. How do I know if my account creation is approved?

    You'll receive an email notification once your account is approved and activated, usually within minutes, but sometimes, it may take longer.

  • 4. What is the minimum age requirement to open an RoxoFX account?

    You must be at least 18 years of age to open a trading account on our platform, join the market, and perform deposits/withdrawals.

  • 5. Can I trade from mobile devices on RoxoFX?

    Yes, RoxoFX provides options for trading on mobile devices, allowing flexibility for traders who prefer to manage their investments on the go.

  • 6. How can I contact RoxoFX in case of an issue?

    You can contact RoxoFX directly through our customer support channels including email and phone line for assistance with any issues.

  • 7. What assets can I trade and hold here at RoxoFX?

    At RoxoFX, you can trade a wide range of financial instruments including currencies, commodities, stocks, indices, and cryptocurrencies.

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